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This video walks through adding a simple Reference field and then making it dependent on another field.

In this tutorial, we will be importing data from excel into a ServiceNow table. Here is what our Excel sheet […]

FROM THE EMPLOYEE: Adapting to working through a global pandemic was a chaotic transition, at first. The authoritarian structure of […]

If you are an administrator who is familiar with setting up Email Notifications, you may come across a need to […]

Unlike automated indicators, formula indicators do not directly use an indicator source. Formula indicators are comprised of data from one […]

Enhancing the data represented by your automated indicators can be done by adding a breakdown. Breakdowns enable you to filter […]

Once your automated indicator is built, you can add conditions for a more specific indicator score. In the previous example, […]

Jobs are functionalities of automated indicators that serve an essential purpose: automatic, scheduled data collection. Jobs automate the data reporting […]

Once you have built or selected your indicator source, you can create an automated indicator. Automated indicators are the most […]

The first component of building reports in Performance Analytics is called an indicator source.  Indicator sources specify the table, frequency […]