January 15, 2019

Bite #17: Password vs Password2

There’s two types of password fields in ServiceNow — this goes both for creating a new field, and creating a new system property. Here’s the skinny on how they’re different and how to use them…

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January 15, 2019

Byte #16: Using SAMEAS in GlideRecord Queries

A few versions ago, ServiceNow added the ability in filters to query for records where one field was “the same as” another field…

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February 27, 2018

Bit #4: Client vs. Server

I recently had the privilege of teaching a very smart person I know all about ServiceNow. Because they were not from […]

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February 26, 2018

Byte #14: Deleting Tables does NOT transfer in Update Sets

Simply put: As of Eureka Patch 5, deleting tables does NOT transfer in Update Sets, so be prepared. Steps to delete […]

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February 26, 2018

Byte #15: Display Business Rules & g_scratchpad

One of the core principles to maintain optimal performance in ServiceNow is: Minimize round trip server calls from client scripts. […]

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