November 10, 2021

The Modern Workplace: Remote Work & Putting People First

FROM THE EMPLOYEE: Adapting to working through a global pandemic was a chaotic transition, at first. The authoritarian structure of […]

November 5, 2021

How to set up a Calendar Invitation Notification

If you are an administrator who is familiar with setting up Email Notifications, you may come across a need to […]

October 27, 2021

Performance Analytics Training Series: Formula Indicators

Unlike automated indicators, formula indicators do not directly use an indicator source. Formula indicators are comprised of data from one […]

October 27, 2021

Performance Analytics Training Series: Adding Breakdowns to Automated Indicators

Enhancing the data represented by your automated indicators can be done by adding a breakdown. Breakdowns enable you to filter […]

October 15, 2021

Performance Analytics Training Series: Adding Conditions to an Automated Indicator

Once your automated indicator is built, you can add conditions for a more specific indicator score. In the previous example, […]

October 8, 2021

Performance Analytics Training Series: Adding Jobs to Automated Indicators

Jobs are functionalities of automated indicators that serve an essential purpose: automatic, scheduled data collection. Jobs automate the data reporting […]

October 8, 2021

Performance Analytics Training Series: Automated Indicators

Once you have built or selected your indicator source, you can create an automated indicator. Automated indicators are the most […]

October 1, 2021

Performance Analytics Training Series: Indicator Sources

The first component of building reports in Performance Analytics is called an indicator source.  Indicator sources specify the table, frequency […]

September 23, 2021

Performance Analytics Training Series

Welcome to Learning Performance Analytics! Performance Analytics is a convenient way to provide dynamic, real-time data visualizationsthat provide value to […]

September 9, 2021

How to customize your ServiceNow instance so it stands out

If you work in more than one ServiceNow system or even need to visually distinguish between a development and a […]

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