April 12, 2023

Data Filtration: Part 2

This video demonstrates how more complicated filter criteria can be set up for Data Filtration.
April 12, 2023

Data Filtration: Part 1

This video introduces Data Filtration as a way to restrict access to records and shows a simple data filter setup.

March 13, 2023

Utah Themes and Theme Builder

The Utah release brings a couple of nice changes in the area of theming.  The Dark Theme applies to more […]

February 10, 2023

Toggle On/Off for the Next Experience

You can add a Preference option for users to disable or enable Next Experience for themselves, even though this option […]

February 10, 2023

Working in Scope: Administrator Introduction

Scope provides protection for application resources on the ServiceNow® platform.  It controls what an application is allowed to interact with […]

October 14, 2022

System Properties Introduction

The ServiceNow® platform has many settings that control how it behaves, a good number being through System Properties.  As an […]

October 14, 2022

Scheduled Jobs Introduction

Scheduled Jobs provide a way to automatically run activities at certain times on the ServiceNow® platform – to schedule updates, […]

August 26, 2022

Quick Theming for the Next Experience

This article covers the high points of creating user-selectable themes when enabling San Diego’s Next Experience.   While this mostly covers […]

August 11, 2022

Introduction to Event Notifications

This video introduces “events” and walks through an example of triggering an Email Notification from an event.
August 5, 2022

Data Lookup Tables

A data lookup provides a way to set a field value based on other values on a record.  You have […]

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