August 5, 2021

Many-to-Many Relationship

There are three ways to relate tables in ServiceNow. A one-to-one relationship would be used when a record from one […]

August 5, 2021

Now Learning

If you are new to ServiceNow and overwhelmed by the power of this platform, I suggest registering for a course […]

April 20, 2021

Favorites Series: Part 4- How to Customize Favorites

Now that you have created favorites from applications, modules, lists, and records – you may want to add a little […]

April 13, 2021

Favorites Series: Part 3- How to Create a Favorite from a Record

In our previous video, we covered how convenient creating a favorite list can be. What if there is a particular […]

April 7, 2021

Favorites Series: Part 2- How to Create a Favorite from a List View

ServiceNow gives users the ability to “Save” a filtered list and depending on roles that filtered list can be saved […]

March 30, 2021

Favorites Series: Part 1- How to Create a Favorite from a Module or Application

The first favorite feature we’ll explore is the ability to signify an application or module as a favorite. Is there […]

March 23, 2021

Introduction to the Favorites Series

In the ServiceNow environment, a favorite is defined as a frequently used application, catalog item, list, report, or another such […]

March 18, 2021

How to Enable Input Validation on Catalog Item Variables

Visit our YouTube channel to learn how to enable input validation on catalog item variables.
March 12, 2021

Sending REST Messages to external systems

If you are creating any integration involving an external system, you will most likely need to send a request to […]

March 5, 2021

Global Variables

Pass a Variable from Item to Tasks At the core, catalog items are made up of variables and workflows.  These […]

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