Keep the Perspective

Finite Partners is a ServiceNow focused Process, Development, and Training firm.

We were founded in 2017 by individuals with over ten years of ServiceNow experience.

We believe that many businesses, both our competitors and potential customers alike, often lose sight of one of the values that we hold in the utmost importance -- people. Whether it's our employees, our customer contacts, or families who use our customer's products, people are a key ingredient in life. Our goal is to have a positive impact on the people we interact with while we help companies organize and simplify their processes.

We strive to keep the tenet of "people first" in mind during everything we do. Whether we're designing a user-friendly interface, scoping a potential project, or simply conducting an internal meeting, we remember that every moment affords us the opportunity to make a positive impact.

Meet the Team

We have a team of extremely passionate and experienced people who like working hard to make customers smile. It's our job as a company to enable them, organize them, and help make sure they have a smile on their face at the end of the day as well.


Garrett Griffin-Morales

Co-Founder and Sr. Technical Architect

Garrett has been in the ServiceNow space since early 2010 and has filled a variety of technical and management roles over the years. He specializes in HR and Domain Separation but is intimately familiar with almost every module in the system.  Garrett has worked with high profile clients in a multitude of industries.  He is pursuing his Master Architect Certification.


Jennifer Griffin-Morales

Co-Founder and Business Process Consultant

 Jennifer is an astute Service Management & ITIL ambassador with the ability to understand and integrate technical offerings in an efficient and instrumental way.   Confident professional with a passion for analyzing business processes to facilitate product delivery.  She believes in the value of the 3-P’s (People, Process, and Platform) in constructive consulting and desirable deployments.


Ashly Lynch

Executive Assistant

Ashly joined the Finite Fold in late 2019 and she couldn't have joined at a more opportune time.  Since coming on board Ashly has owned our social media, marketing, and administrative duties.  She assists with our scheduling, contracts, and more.  In addition, Ashly is our HR Coordinator, Bookkeeper, and she skillfully juggles all of our internal initiatives.  She is truly a "Jill" of all trades! Ashly is also in the process of becoming ServiceNow System Administrator Certified.


Zach Ivey

Sr. Technical Consultant

Zach came on board in 2020 and has worked with ServiceNow since early 2018.  Zach holds several certifications including Application Developer, Discovery, and more.  His experience with Pharma implementations has provided a solid foundation for developing in complex and secured environments.  Zach has pioneered system upgrades, developed custom applications with corresponding service portal configurations, and has integration experience.  Zach enjoys developing custom solutions for clients.


David Durling

Jr. Technical Consultant

David comes to us from the Higher Ed industry and is an experienced ITSM Application administrator.  He has implemented a diverse suite of apps including ServiceNow, BMC Remedy, and TeamDynamix.  David is ITIL V4 certified and holds a ServiceNow Sys Admin cert.  He has consulted and implemented PPM, Service Catalog, and Change Management.  David is also an effective communicator and materials developer and has a passion for training and customer enablement.  David's experience in the industry makes him an asset to any project.


Cody Dotson

Sr. Technical Consultant

Cody joined the Finite Fam in 2020 and has worked in ServiceNow since 2018.  He is a skilled ServiceNow developer and consultant with experience in complex configurations and integrations.  Cody has implemented a variety of modules across the platform including CSM, Contract Management, Discovery, Integrations, and more. Cody has an impressive ServiceNow certification list and strives to learn as much about the platform as he can.  Cody is a rockstar implementor.


Andrew Hanawalt

Technical Consultant

 Andrew joined the Finite team in 2022 and has been working as a ServiceNow Developer since 2018. Andrew is a ServiceNow Certified System Administrator and also holds a certification in Predictive Intelligence. He has worked extensively on customizations of out-of-the-box applications to meet client goals.  Andrew has implemented ITSM, ITOM, Business Management, and Asset Management with ease and experience.  He is also adept at Virtual Agent and Service Portal. Andrew is exceptional at problem-solving and finding innovative solutions for any client's needs.

Our Certifications

Mainline Certifications

  • Certified System Administrator
  • Certified Application Developer
  • Certified Implementation Specialist - IT Service Management
  • Certified Implementation Specialist - Discovery
  • Certified Implementation Specialist - Risk and Compliance
  • Certified Implementation Specialist - Vulnerability Response

Suite Certifications

  • ITSM Professional


  • Agile and Test Management Implementation
  • Automated Testing Framework
  • Flow Designer
  • HR Integrations
  • Performance Analytics
  • Predictive Intelligence
  • ServiceNow Platform Subscription Model
  • Virtual Agent

Professional Certifications

  • ITIL (v3 and v4)
  • Project Management Professional (PMP®)
  • Business Relationship Management Professional (BRMP®)

Utilize our Talent

With over 47 combined years of ServiceNow experience, we can tackle any issue you're facing. Reach out to us today to find out how we can help!