In the ServiceNow environment, a favorite is defined as a frequently used application, catalog item, list, report, or another such item. The best way to quickly navigate back to your most used ServiceNow feature would be to create a favorite. We have compiled a series of how-to videos to help walk through this process.
Over the next four weeks, we will create and post step by step instruction on:
- How to create a favorite from a module or application
- How to create a favorite from a list view
- How to create a favorite from a record
- How to customize favorites
At the end of the series, we are very confident that you will be ready to take on the world…at least your favorite parts. 😉