Now that you have created favorites from applications, modules, lists, and records – you may want to add a little flair to your favorites list. ServiceNow lets users customize favorites with labels, icons, and colors. In this video, we’ll show you how to personalize your left-hand navigation’s favorites panel. You can be as creative as you want to be when it comes to customizing your favorites list. There is no right or wrong way to modify that panel. Remember that no one has access to your favorites so you can have them displayed exactly how you want them to.