Favorites Series: Part 3- How to Create a Favorite from a Record

In our previous video, we covered how convenient creating a favorite list can be. What if there is a particular record from that list you are visiting frequently? Wouldn’t it be practical to save that record as a Favorite as well? ServiceNow allows users to do just that. Creating this type of favorite can be useful for users seeking quick access to a certain record. In this video, we will walk through the steps on how to create a favorite from a record.