Byte #9: Properly Granting Permissions…
The Problem There’s a number of ways to dole out roles and privileges in the system, but which will result […]
UncategorizedByte #10: Triggering Notifications from Workflows
There’s more than one way to send out notifications from a Change or Service Catalog workflow… what’s the best way? […]
UncategorizedByte #7: Workflows should never contain current.update()
The Scenario You’re using a script activity in the Change Workflow to look up the value of a particular field […]
UncategorizedByte #8: Magical Left Hand Nav Shortcuts
Left Hand Nav Shortcuts .list Type in a table name followed by “.list” to be taken directly to a list […]
UncategorizedByte #6: Store Sys IDs in User Preferences
The Situation Often times a script will need to reference a particular group (such as an advanced approval script). Best […]
UncategorizedByte #5: Fixing Update Set Blunders
The Problem How do you get configuration/code from the wrong update set to the correct one? The Wrong Way As […]
UncategorizedByte #4: Global Business Rules are Bad News
What is a Global Business Rule? These are business rules that are created with “Global” in the Table field. In […]
UncategorizedBit #2: How to Report on Weekly Development
Note: This is an updated blog post from 2014. Since it’s not always possible to practice “pair programming” when I’m in a […]
UncategorizedByte #3: How to Use Background Scripts
Note: This is an updated blog post from 4 years ago on my personal blog. I’ve reviewed it for accuracy […]
UncategorizedByte #2: GlideAggregate Examples
Note: This was originally posted on my personal blog back on 2014. However, I’ve reviewed it for accuracy and found […]
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