ServiceNow places restrictions on modifying Model Categories after initial creation — they don’t let you update the Asset class or CI class at all!
This application provides a user-friendly way to run scripts in the background that update model categories, bypassing ServiceNow’s OOB restrictions.
It also provides for easily creating CIs for all of the Assets in a particular category.
It’s a set of 3 simple utilities created to help make the management of CI and Asset relationships easier.
Use at your own risk, as this violates ServiceNow’s design for Asset & CI Categories — however I’ve personally found this to be an extremely useful tool when working to improve a client’s Asset Management implementation.
Quick-start guide:
- Install update set
- Look for “Asset and CI Utils” in the left hand navigation.
Finite Credit: Garrett Griffin-Morales
Get it here:
https://developer.servicenow.com/app.do#!/share/contents/9326002_asset_and_ci_utilities?t=PRODUCT_DETAILS
